What customers have to say about Chevaya
Our Story
In 2020, at the height of the pandemic, we were forced to close the doors of our little shop. What we thought would be a short break turned into a lasting change and despite our best efforts, we’ve never quite recovered from that loss.
Since then, we’ve kept going online, pouring our heart and soul into every order. But the dream has always been to reopen our retail space a place where people can connect, feel at home, and experience our pieces in person once again.
Your support means more now than ever. Every purchase brings us closer to reopening those doors. You’re not just shopping you’re helping us rebuild something truly special.
With love and gratitude,
Benjamin & Emma
FAQ
Yes, we offer free premium shipping because we value you as a customer and want to provide you with the best service.
Once your order has been processed, you will receive a confirmation email with your personal tracking number. You can then track your package anytime through our Order Tracking Page
Each product includes a detailed size chart to help you pick the best fit. If you’re between two sizes, we recommend going one size up for extra comfort. Still unsure? Our customer support team is happy to assist you.
You can pay safely and securely with the following payment methods: Credit Card, Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay.
Yes, your payment is completely secure. We use trusted, encrypted payment systems to ensure your personal and financial information is always protected. You can shop with confidence knowing your data is safe with us.
Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location and seasonal demand, but you will always receive tracking updates by email.
Our customer support team is always happy to help. You can reach us through theContact Page or by email info@chevaya.com We usually reply within 6 hours.

At Chevaya we aim to provide maximum convenience for our customers and offer complimentary shipping across the United States!
At Chevaya we offer a 30-day return period. This gives you plenty of time to return your item if you're not completely satisfied.

Do you have a question or need advice?
Feel free to contact us. We're here to help and support you.
Email: Info@chevaya.com

